Contact us
💡 Quick Notice for Bank Transfer Orders:
If you have recently placed an order via Bank Transfer, please note that payment clearance typically takes 12-24 business hours.
To expedite your order validation: Please snap a quick screenshot of your successful transfer receipt and send it directly to our WhatsApp or Live Chat support channel at the bottom right corner of our website. Our dispatch queue locks your order immediately upon receipt verification.
📬 Get In Touch
Primary Support Email hello@fluxaud.shop
Alternative Support Email (Legacy) fluxaud.shop@gmail.com
Operating Hours Monday – Friday: 9:00 AM – 5:00 PM (AEST / Australian Eastern Standard Time)
*We typically respond to email inquiries within 12-24 hours during business days.
*We typically respond to email inquiries within 12-24 hours during business days.
🏢 Corporate Identity & Logistics
Merchant Entity: Operated globally (Australia).
Fulfillment Centers: Stocked and dispatched domestically from logistics nodes in Sydney & Brisbane.
*Please note: Our fulfillment centers are highly automated logistics compounds and cannot facilitate over-the-counter public collection. All parcels must be dispatched via certified domestic freight couriers.